Book a cold water Swim

FAQ’S

We are here to answer any questions you may have

  • Parking

    • Is there parking onsite?

      Our car park is currently CLOSED until spring 2025 for redevelopment.

       

      We apologise for any inconvenience caused

  • Safeguarding

    • How are queues managed on busy hot days?

      We have four queues available;

      1. One season ticket holders, who have booked,
      2. One for paying customers who have booked,
      3. One for Season ticket holders who have not booked
      4. One for paying customers who have not booked

      We allow all those who have booked onto site first and then we will allow entry to others customers who have not booked onto site.

      If we have hit site capacity, we will move to a 1-out-1-in scenario.

      *Please note Season Ticket holders who have not booked will get priority entry*

       

  • Entrance Policy

    • Session Entry Prices

      Adult – £8.00

      Concession (Income Based- Proof Required) £5.30

      Concession ( Aged Based) £5.60

      Family of 2 ( 1 Adult, 1 Child) – £8.70

      Family of 3 (2 Adults, 1 Child) – £15.00

      Family of 4 ( 2 Adults, 2 Children) £18.00

    • Do you have lost property?
      Items that are found at the end of the session will be kept for 2 weeks, after this they are sent to charity.
    • Can I borrow goggles from lost property?

      No, unfortunately we are unable to do this, however, you can purchase from reception.

    • Is the pool heated

      During the summer season the main pool is heated to approximately 25 degrees and the children’s pool to 30 degrees.

    • Can I use snorkels in the pool?

      Swim training snorkels are allowed but only in the lanes and not in the free swim section of the pool.

      We do not allow the use of general snorkels and masks in the pool.

  • Refunds

  • Hot Day Protocol

    • Do you close when there is a thunderstorm?

      Unfortunately during a thunderstorm,  we are required to close the pool for 30 minutes after ever clatter of thunder.

    • How are queues managed on busy hot days?

      We have four queues available;

      1. One season ticket holders, who have booked,
      2. One for paying customers who have booked,
      3. One for Season ticket holders who have not booked
      4. One for paying customers who have not booked

      We allow all those who have booked onto site first and then we will allow entry to others customers who have not booked onto site.

      If we have hit site capacity, we will move to a 1-out-1-in scenario.

      *Please note Season Ticket holders who have not booked will get priority entry*

       

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It’s our last Cold Water Swim of the winter season so it’s only right we ask our swimmers what they think…👀❄️

Let us know how you’d describe it 👇🏻

#coldwaterswimming #cheltenhamlido #swimming #coldwater #justoneword #swimming #cheltenham #thelido #joinus #swimmingpool

91 10
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It’s our last Cold Water Swim of the winter season so it’s only right we ask our swimmers what they think…👀❄️ Let us know how you’d describe it 👇🏻 #coldwaterswimming #cheltenhamlido #swimming #coldwater #justoneword #swimming #cheltenham #thelido #joinus #swimmingpool

A little reminder…🤫⏳

Our 2025 Early Bird offer ends THIS FRIDAY before our prices return to normal - don’t miss it!

#cheltenham #cheltenhamlido #swimmingpool #checkoutnow #earlybird #discount #seasonticketholder #offer #nowlive #reminder

81 4
Open
A little reminder…🤫⏳ Our 2025 Early Bird offer ends THIS FRIDAY before our prices return to normal - don’t miss it! #cheltenham #cheltenhamlido #swimmingpool #checkoutnow #earlybird #discount #seasonticketholder #offer #nowlive #reminder

We’re over the moon to announce that 𝐂𝐡𝐞𝐥𝐭𝐞𝐧𝐡𝐚𝐦 𝐋𝐢𝐝𝐨 has been shortlisted for 𝐓𝐖𝐎 𝐚𝐰𝐚𝐫𝐝𝐬 at the 𝐆𝐥𝐨𝐮𝐜𝐞𝐬𝐭𝐞𝐫𝐬𝐡𝐢𝐫𝐞 𝐋𝐢𝐟𝐞𝐬𝐭𝐲𝐥𝐞 𝐀𝐰𝐚𝐫𝐝𝐬 𝟐𝟎𝟐𝟓! 🎉

We’re finalists in:
✨ 𝗦𝗽𝗼𝗿𝘁𝗶𝗻𝗴 𝗩𝗲𝗻𝘂𝗲 𝗼𝗳 𝘁𝗵𝗲 𝗬𝗲𝗮𝗿
✨ 𝗛𝗲𝗮𝗹𝘁𝗵 & 𝗪𝗲𝗹𝗹𝗯𝗲𝗶𝗻𝗴 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗼𝗳 𝘁𝗵𝗲 𝗬𝗲𝗮𝗿

This is an incredible honour, and we couldn’t have done it without our amazing visitors and supporters - you make the Lido such a special place 👏🏻

Now, we need YOUR HELP!! Voting is open until 𝐒𝐚𝐭𝐮𝐫𝐝𝐚𝐲 𝟐𝟑𝐫𝐝 𝐨𝐟 𝐌𝐚𝐫𝐜𝐡 𝟐𝟎𝟐𝟓, and every vote counts. If you love the Lido as much as we do, please take a moment to show your support by casting your vote.

Let’s bring these awards home together 🚀

#soglos #awards #voteforus #cheltenhamlido #supportlocal #cheltenham #thelido #swimmingpool #shortlisted #gloslifestyleawards #votenow

16 2
Open
We’re over the moon to announce that 𝐂𝐡𝐞𝐥𝐭𝐞𝐧𝐡𝐚𝐦 𝐋𝐢𝐝𝐨 has been shortlisted for 𝐓𝐖𝐎 𝐚𝐰𝐚𝐫𝐝𝐬 at the 𝐆𝐥𝐨𝐮𝐜𝐞𝐬𝐭𝐞𝐫𝐬𝐡𝐢𝐫𝐞 𝐋𝐢𝐟𝐞𝐬𝐭𝐲𝐥𝐞 𝐀𝐰𝐚𝐫𝐝𝐬 𝟐𝟎𝟐𝟓! 🎉 We’re finalists in: ✨ 𝗦𝗽𝗼𝗿𝘁𝗶𝗻𝗴 𝗩𝗲𝗻𝘂𝗲 𝗼𝗳 𝘁𝗵𝗲 𝗬𝗲𝗮𝗿 ✨ 𝗛𝗲𝗮𝗹𝘁𝗵 & 𝗪𝗲𝗹𝗹𝗯𝗲𝗶𝗻𝗴 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗼𝗳 𝘁𝗵𝗲 𝗬𝗲𝗮𝗿 This is an incredible honour, and we couldn’t have done it without our amazing visitors and supporters - you make the Lido such a special place 👏🏻 Now, we need YOUR HELP!! Voting is open until 𝐒𝐚𝐭𝐮𝐫𝐝𝐚𝐲 𝟐𝟑𝐫𝐝 𝐨𝐟 𝐌𝐚𝐫𝐜𝐡 𝟐𝟎𝟐𝟓, and every vote counts. If you love the Lido as much as we do, please take a moment to show your support by casting your vote. Let’s bring these awards home together 🚀 #soglos #awards #voteforus #cheltenhamlido #supportlocal #cheltenham #thelido #swimmingpool #shortlisted #gloslifestyleawards #votenow