Buy a Brick

FAQ's

• Do you have a refund policy if I am unable to use the pool?

  Refunds are not permitted on swim entry tickets. You will be able to transfer your swim to an alternative day or time if  you have given 24 hours notice.

  If you need assistance please email admin@sandfordparkslido.org.uk

• How are queues managed on busy hot days?

  We have four queues available;

  1. One season ticket holders, who have booked,
  2. One for paying customers who have booked,
  3. One for Season ticket holders who have not booked
  4. One for paying customers who have not booked

  We allow all those who have booked onto site first and then we will allow entry to others customers who have not booked onto site.

  If we have hit site capacity, we will move to a 1-out-1-in scenario.

  *Please note Season Ticket holders who have not booked will get priority entry*

   

• How much does it cost to swim?

  Adult:£7.50
  Concession:£5.10
  Family of 2: £8.20
  Family of 3: £14.30
  Family of 4: £16.30

  *Concessions include; Over 65s, registered disabled, unemployed/low income, children and students

• How big is the pool?

  The main pool is 50m x 27.35m and has a depth of 1m in the shallow end and 1.75-2.75 in the deep end

  The children’s pool is 15.9m x 7.51m and has a depth of 0.5m in the shallow end and 0.8m in the deep end.